Shipping Information

Worldwide shipping to over 160 countries

Shipping Information

Worldwide shipping to over 160 countries

SHIPPING RATES

Order before 14:30 to have your order dispatched on the same working day. See below for information on planned Royal Mail strike action that will delay usual dispatch of orders.

Guernsey, Jersey, Isle of Man: Please select the relevant island as the shipping country at checkout. If UK is selected, your postcode will not be accepted.

Order Value Service Cost Shipping Times
Under £200 Royal Mail Tracked* £5.99 3 Working Days*
Over £200 Royal Mail Tracked* FREE 3 Working Days*
Under £300 Express DPD - Excluding Remote Locations** £9.99 Next Working Day**
Over £300 Express DPD - Excluding Remote Locations** FREE Next Working Day**

Royal Mail Strike Action:

*Royal Mail will not be collecting from our warehouse during the planned strikes on the following days:

1st, 9th, 11th and 14th December 2022

This will delay order dispatch for orders shipping with Royal Mail services. If you need your order to arrive quickly, please select a different shipping option at checkout where available.

** Next day delivery cannot always be guaranteed to remote locations, including Channel Islands, Isle of Man, Scottish Highlands, Northern Ireland, Channel Islands & Isle of Scilly. Fastest service available is 2-3 working days.

Austria, Belgium, France, Germany, Ireland, Netherlands, Poland..

Order Value Service Cost Shipping Times
Under €240 / zł1140 Asendia €12.99 / zł60 3-6 Working Days
Over €240 / zł1140 Asendia FREE 3-6 Working Days
Under €400 / zł2250 DPD €22.99 / zł110 2-5 Working Days
Over €400 / zł2250 DPD FREE 2-5 Working Days


Spain

Order Value Service Cost Shipping Times
Under €240 Asendia €12.99 4-7 Working Days
Over €240 Asendia FREE 4-7 Working Days
Under €400 DPD €26.99 2-5 Working Days
Over €400 DPD FREE 2-5 Working Days


Italy, Portugal

Order Value Service Cost Shipping Times
Under €265 Asendia €17.99 4-7 Working Days
Over €265 Asendia FREE 4-7 Working Days
Under €450 DPD €28.99 3-5 Working Days
Over €450 DPD FREE 3-5 Working Days


Luxembourg

Order Value Service Cost Shipping Times
Under €265 Asendia €17.99 4-7 Working Days
Over €265 Asendia FREE 4-7 Working Days
Under €400 DPD €22.99 2-5 Working Days
Over €400 DPD FREE 2-5 Working Days

Bulgaria, Romania, Croatia, Hungary

Order Value Service Cost Shipping Times
Under лв800 / lei 1700 / kn 3000 / Ft 160,000 Asendia лв60 / lei 150 / kn 220 / Ft 12000 6-8 Working Days
Over лв800 / lei 1700 / kn 3000 / Ft 160,000 Asendia FREE 6-8 Working Days
Under лв1000 / lei 2500 / kn 4000 / Ft 210000 DPD лв90 / lei 200 / kn 265 / Ft 13500 4-7 Working Days
Over лв1000 / lei 2500 / kn 4000 / Ft 210000 DPD FREE 4-7 Working Days


Czech Republic, Lithuania, Sweden

Order Value Service Cost Shipping Times
Under €350 / Kč 8500 / kr3300 Asendia €29.99 / Kč 750 / kr190 4-7 Working Days
Over €350 / Kč 8500 / kr3300 Asendia FREE 4-7 Working Days
Under €450 / Kč 12000 / kr5500 DPD €32.99 / Kč 850 / kr325 3-6 Working Days
Over €450 / Kč 12000 / kr5500 DPD FREE 3-6 Working Days


Estonia, Latvia, Slovakia, Slovenia

Order Value Service Cost Shipping Times
Under €350 Asendia €29.99 6-8 Working Days
Over €350 Asendia FREE 6-8 Working Days
Under €450 DPD €32.99 4-5 Working Days
Over €450 DPD FREE 4-5 Working Days



Finland

Order Value Service Cost Shipping Times
Under €350 Asendia €29.99 6-8 Working Days
Over €350 Asendia FREE 6-8 Working Days
Under €450 DPD €57.99 4-5 Working Days
Over €450 DPD FREE 4-5 Working Days



Denmark

Order Value Service Cost Shipping Times
Under Kr. 2300 Asendia Kr. 135 6-8 Working Days
Over Kr. 2300 Asendia FREE 6-8 Working Days
Under Kr. 3750 DPD Kr. 175 3-5 Working Days
Over Kr. 3750 DPD FREE 3-5 Working Days

Asendia collects from our warehouse Monday to Thursday, any orders placed from Thursday after 2.30pm will not be shipped until the following Monday.

Local taxes & duties are not included in Shipping Costs. These are payable at the checkout. Other handling charges may be payable by the customer on delivery. Unfortunately, no exceptions can be made for gift orders.

Norway, Iceland, Moldova & Gibralter

Order Value Service Cost Shipping Times
Under £300 DHL Express £70 3-5 Working Days
Over £300 DHL Express FREE 3-5 Working Days


Switzerland

Order Value Service Cost Shipping Times
Under SFr. 350 DHL Express SFr. 80 3-5 Working Days
Over SFr. 350 DHL Express FREE 3-5 Working Days

Order Value Service Cost Shipping Times
Under $475 Asendia International $35 6-10 Working Days
Over $475 Asendia International FREE 6-10 Working Days
Under $550 DHL Express $55 2-4 Working Days
Over $550 DHL Express FREE 2-4 Working Days

Asendia collects from our warehouse Monday to Thursday, any orders placed from Thursday after 2.30pm will not be shipped until the following Monday.

Local taxes, handling charges & duties are not included in Shipping Costs. These are payable upon order arrival/clearance, by the customer. Unfortunately, no exceptions can be made for gift orders.

New Zealand

Order Value Service Cost Shipping Times
Under NZ$350 DHL Express NZ$100 3-4 Working Days
Over NZ$350 DHL Express FREE 3-4 Working Days


Australia

Service Cost Shipping Times
DHL Express A$100 3-4 Working Days

Local taxes, handling charges & duties are not included in Shipping Costs. These are payable upon order arrival/clearance, by the customer. Unfortunately, no exceptions can be made for gift orders.

Order Value Service Cost Shipping Times
Under £300 DHL Express £40 3-4 Working Days
Over £300 DHL Express FREE 3-4 Working Days


Local taxes, handling charges & duties are not included in Shipping Costs. These are payable upon order arrival/clearance, by the customer. Unfortunately, no exceptions can be made for gift orders.

Albania, Andorra, Antigua & Barbuda, Bahrain, Bangladesh, Bhutan, Bosnia & Herzegovina, Brunei, Chile, Dominican Republic, Egypt, Faroe Islands, Greenland, India, Indonesia, Israel, Jordan, Malaysia, Montenegro, Morocco, Nepal, Oman, Papua New Guinea, Philippines, Qatar, Serbia, South Africa, South Korea, Sri Lanka, Taiwan, Thailand, Turkey, United Arab Emirates, Vietnam

Order Value Service Cost Shipping Times
Under £350 DHL Express £50 2-4 Working Days
Over £350 DHL Express FREE 2-4 Working Days


Local taxes, handling charges & duties are not included in Shipping Costs. These are payable upon order arrival/clearance, by the customer. Unfortunately, no exceptions can be made for gift orders.


Algeria, Anguilla, Armenia, Aruba, Azerbaijan, Bahamas, Barbados, Belize, Bermuda, Bolivia, Botswana, Burundi, Cape Verde, China, Colombia, Cook Islands, Costa Rica, Côte d’Ivoire, Dominica, El Salvador, Fiji, Gabon, Gambia, Ghana, Grenada, Guatemala, Guyana, Haiti, Honduras, Jamaica, Kazakhstan, Kenya, Kyrgyzstan, Madagascar, Malawi, Maldives, Mauritania, Mauritius, Mayotte, Mongolia, Montserrat, Mozambique, Namibia, Nauru, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Panama, Paraguay, Peru, Samoa, Seychelles, Trinidad and Tobago, Tunisia, Turks and Caicos Islands, Uruguay, Uzbekistan, Vanuatu, Zambia, Zimbabwe

Service Cost Shipping Times
DHL Express £200 2-4 Working Days


Local taxes, handling charges & duties are not included in Shipping Costs. These are payable upon order arrival/clearance, by the customer. Unfortunately, no exceptions can be made for gift orders.


Vivida does not currently ship to:

Afghanistan, Aland Islands, Angola, Belarus, Benin, Bouvet Island, British Indian Ocean Territory, Burkina Faso, Cambodia, Canada, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo, The Democratic Republic Of The, Congo, Cuba, Curaçao, Cyprus, Djibouti, Ecuador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands (Malvinas), French Guiana, French Polynesia, French Southern Territories, Greece, Guadeloupe, Guinea, Guinea Bissau, Heard Island and Mcdonald Islands, Hong Kong, Iran, Islamic Republic Of, Iraq, Kiribati, Korea, Democratic People’s Republic Of, Kuwait, Kosovo, Lao People’s Democratic Republic, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya, Macao, Mali, Malta, Martinique, Quintana Roo, Tamaulipas, Myanmar, Norfolk Island, North Macedonia, Pakistan, Palestinian Territory, Occupied, Pitcairn, Reunion, Republic of Cameroon, Russia, Rwanda, Saint Barthélemy, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Sao Tome and Principe, Saudi Arabia, Senegal, Sierra Leone, Sint Maarten, Solomon Islands, Somalia, South Georgia and The South Sandwich Islands, South Sudan, St. Vincent, Sudan, Suriname, Svalbard and Jan Mayen, Syria, Tajikistan, Tanzania, United Republic of, Timor Leste, Togo, Tokelau, Tonga, Turkmenistan, Tuvalu, Uganda, Ukraine, United States Minor Outlying Islands, Venezuela, Virgin Islands, British, Wallis and Futuna, Western Sahara, Yemen

Please note: we’ll endeavour to dispatch your order straight away, however during exceptionally busy periods this could take 2-3 working days.


Last Order Dates for Christmas delivery

These are the last recommended order dates for Christmas delivery, please note however these are not guaranteed and ongoing strike action may still cause delays so we still recommend ordering further in advance.

Service Last Order Date Delivery Country
Royal Mail Tracked 48 Friday 16th December 2022 UK


December - Royal Mail Strike Action in the UK

Royal Mail planned strike action on the 1st, 9th, 11th and 14th December 2022 is causing significant delays with increased order volumes over the Black Friday and Christmas period. If you need quick delivery please select DPD shipping options for your order.

General Shipping Information

If you are paying in USD, EUR or any other currency that is not GBP, shipping costs will be converted and shown at checkout.

Orders are shipped from our warehouse location in the United Kingdom. For non-UK customers, non-EU customers & EU customers with orders over €150, the shipping prices above do not include customs duty & local taxes. For non-UK/EU customers these are payable upon order arrival/clearance, by the customer. For EU customers these will be payable at checkout. Additional local handling charges may be payable by the customer on delivery.
Unfortunately, no exceptions can be made for gift orders.

For EU customers with orders under €150, no additional customs duty payments will be required.

If your order is taking any longer to get to you than the above stated shipping time, please log in to your account to check your tracking or get in touch with us so we can check up on this for you.

International Shipping Delays

Due to the restrictions on flight frequencies you may experience delays in receiving your orders. Our partners are working to get your order to you as quickly as possible.

Some International standard & expedited shipping options have been temporarily suspended due to long delays caused by Covid-19 pressures on postal networks. We will reinstate once we are confident that your order will arrive safely and on-time.