Shipping Information

Royal Mail Strike Action:

There are currently no strikes planned for January 2023 but we are still experiencing delays due to the December strikes and backlog from the holidays.

If you need your order to arrive quickly, please select a different shipping option at checkout where available.

** Next day delivery cannot always be guaranteed to remote locations, including Channel Islands, Isle of Man, Scottish Highlands, Northern Ireland, Channel Islands & Isle of Scilly. Fastest service available is 2-3 working days.

Asendia collects from our warehouse Monday to Thursday, any orders placed from Thursday after 2.30pm will not be shipped until the following Monday.

Local taxes & duties are not included in Shipping Costs. These are payable at the checkout. Other handling charges may be payable by the customer on delivery. Unfortunately, no exceptions can be made for gift orders.

Australia

Local taxes, handling charges & duties are not included in Shipping Costs. These are payable upon order arrival/clearance, by the customer. Unfortunately, no exceptions can be made for gift orders.

Local taxes, handling charges & duties are not included in Shipping Costs. These are payable upon order arrival/clearance, by the customer. Unfortunately, no exceptions can be made for gift orders.

Local taxes, handling charges & duties are not included in Shipping Costs. These are payable upon order arrival/clearance, by the customer. Unfortunately, no exceptions can be made for gift orders.

Local taxes, handling charges & duties are not included in Shipping Costs. These are payable upon order arrival/clearance, by the customer. Unfortunately, no exceptions can be made for gift orders.

Vivida does not currently ship to:

Afghanistan, Aland Islands, Angola, Belarus, Benin, Bouvet Island, British Indian Ocean Territory, Burkina Faso, Cambodia, Canada, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo, The Democratic Republic Of The, Congo, Cuba, Curaçao, Cyprus, Djibouti, Ecuador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands (Malvinas), French Guiana, French Polynesia, French Southern Territories, Greece, Guadeloupe, Guinea, Guinea Bissau, Heard Island and Mcdonald Islands, Hong Kong, Iran, Islamic Republic Of, Iraq, Kiribati, Korea, Democratic People’s Republic Of, Kuwait, Kosovo, Lao People’s Democratic Republic, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya, Macao, Mali, Malta, Martinique, Morocco, Quintana Roo, Tamaulipas, Myanmar, Norfolk Island, North Macedonia, Pakistan, Palestinian Territory, Occupied, Pitcairn, Reunion, Republic of Cameroon, Russia, Rwanda, Saint Barthélemy, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Sao Tome and Principe, Saudi Arabia, Senegal, Sierra Leone, Sint Maarten, Solomon Islands, Somalia, South Georgia and The South Sandwich Islands, South Sudan, St. Vincent, Sudan, Suriname, Svalbard and Jan Mayen, Syria, Tajikistan, Tanzania, United Republic of, Timor Leste, Togo, Tokelau, Tonga, Turkmenistan, Tuvalu, Uganda, Ukraine, United States Minor Outlying Islands, Venezuela, Virgin Islands, British, Wallis and Futuna, Western Sahara, Yemen