SHIPPING RATES
Please note: we’ll endeavour to dispatch your order straight away, however during exceptionally busy periods this could take 2-3 working days.
Royal Mail Strikes 2023
Please note that Royal Mail are planning strikes for the 16th & 17th February this will cause delays to all Royal Mail services on these dates and afterwards. We recommend if you require your order urgently to select the DPD option at checkout
General Shipping Information
If you are paying in USD, EUR or any other currency that is not GBP, shipping costs will be converted and shown at checkout.
Orders are shipped from our warehouse location in the United Kingdom. For non-UK customers, non-EU customers & EU customers with orders over €150, the shipping prices above do not include customs duty & local taxes. For non-UK/EU customers these are payable upon order arrival/clearance, by the customer. For EU customers these will be payable at checkout. Additional local handling charges may be payable by the customer on delivery.
Unfortunately, no exceptions can be made for gift orders.
For EU customers with orders under €150, no additional customs duty payments will be required.
If your order is taking any longer to get to you than the above stated shipping time, please log in to your account to check your tracking or get in touch with us so we can check up on this for you.
International Shipping Delays
Due to the restrictions on flight frequencies you may experience delays in receiving your orders. Our partners are working to get your order to you as quickly as possible.
Some International standard & expedited shipping options have been temporarily suspended due to long delays caused by Covid-19 pressures on postal networks. We will reinstate once we are confident that your order will arrive safely and on-time.