Last Dates for Christmas Orders

Delivery in time for Christmas Day cannot be guaranteed, but is possible before these cut off dates. Order before 13:30 for same working day dispatch. We always do our best to dispatch orders the same day, but during particularly busy periods dispatch could take up to 3 days.

*Next day delivery cannot always be guaranteed to remote locations, including Channel Islands, Isle of Man, Scottish Highlands, Northern Ireland, Channel Islands & Isle of Scilly. Fastest service available is 2-3 working days.

Order before 13:30 to have your order dispatched on the same working day.

Guernsey, Jersey, Isle of Man: Please select the relevant island as the shipping country at checkout. If UK is selected, your postcode will not be accepted.

*Next day delivery cannot always be guaranteed to remote locations, including Channel Islands, Isle of Man, Scottish Highlands, Northern Ireland, Channel Islands & Isle of Scilly. Fastest service available is 2-3 working days.

Please be advised that due to heavy snowfall in Germany parcels may experience delays.

Asendia collects from our warehouse Monday to Thursday, any orders placed from Thursday after 13:30 will not be shipped until the following Monday (excl. Bank Holidays).

The below shipping times are a guideline and cannot be guaranteed. While the majority of orders do arrive in these timeframes, Vivida cannot take responsibility for items that take longer to arrive. We can only investigate with the courier after 21 days from shipment.

Austria, Belgium, France, Germany, Ireland, Netherlands, Poland

Spain

Italy, Portugal

Luxembourg

Bulgaria, Romania, Croatia, Hungary

Czech Republic, Lithuania, Sweden

Estonia, Latvia, Slovakia, Slovenia

Finland

Denmark

Local taxes & duties are not included in Shipping Costs. These are payable at the checkout. Other handling charges may be payable by the customer on delivery. Unfortunately, no exceptions can be made for gift orders.

Norway, Iceland, Moldova & Gibralter

Switzerland

United States

Canada

Asendia collects from our warehouse Monday to Thursday, any orders placed from Thursday after 13:30 will not be shipped until the following Monday.

Local taxes, handling charges & duties are not included in Shipping Costs. These are payable upon order arrival/clearance, by the customer. Unfortunately, no exceptions can be made for gift orders.

New Zealand

Australia

Local taxes, handling charges & duties are not included in Shipping Costs. These are payable upon order arrival/clearance, by the customer. Unfortunately, no exceptions can be made for gift orders

Local taxes, handling charges & duties are not included in Shipping Costs. These are payable upon order arrival/clearance, by the customer. Unfortunately, no exceptions can be made for gift orders.

Albania, Andorra, Antigua & Barbuda, Bahrain, Bangladesh, Bhutan, Bosnia & Herzegovina, Brunei, Chile, Dominican Republic, Egypt, Faroe Islands, Greenland, India, Indonesia, Israel, Jordan, Malaysia, Montenegro, Nepal, Oman, Papua New Guinea, Philippines, Qatar, Serbia, South Africa, South Korea, Sri Lanka, Taiwan, Thailand, Turkey, United Arab Emirates, Vietnam

Local taxes, handling charges & duties are not included in Shipping Costs. These are payable upon order arrival/clearance, by the customer. Unfortunately, no exceptions can be made for gift orders.

Algeria, Anguilla, Armenia, Aruba, Azerbaijan, Bahamas, Barbados, Belize, Bermuda, Bolivia, Botswana, Burundi, Cape Verde, China, Colombia, Cook Islands, Costa Rica, Côte d’Ivoire, Dominica, El Salvador, Fiji, Gabon, Gambia, Ghana, Grenada, Guatemala, Guyana, Haiti, Honduras, Jamaica, Kazakhstan, Kenya, Kyrgyzstan, Madagascar, Malawi, Maldives, Mauritania, Mauritius, Mayotte, Mongolia, Montserrat, Mozambique, Namibia, Nauru, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Panama, Paraguay, Peru, Samoa, Seychelles, Trinidad and Tobago, Tunisia, Turks and Caicos Islands, Uruguay, Uzbekistan, Vanuatu, Zambia, Zimbabwe

Local taxes, handling charges & duties are not included in Shipping Costs. These are payable upon order arrival/clearance, by the customer. Unfortunately, no exceptions can be made for gift orders.

Vivida does not currently ship to:

Afghanistan, Aland Islands, Angola, Belarus, Benin, Bouvet Island, British Indian Ocean Territory, Burkina Faso, Cambodia, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo, The Democratic Republic Of The, Congo, Cuba, Curaçao, Cyprus, Djibouti, Ecuador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands (Malvinas), French Guiana, French Polynesia, French Southern Territories, Greece, Guadeloupe, Guinea, Guinea Bissau, Heard Island and Mcdonald Islands, Hong Kong, Iran, Islamic Republic Of, Iraq, Kiribati, Korea, Democratic People’s Republic Of, Kuwait, Kosovo, Lao People’s Democratic Republic, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya, Macao, Mali, Malta, Martinique, Morocco, Quintana Roo, Tamaulipas, Myanmar, Norfolk Island, North Macedonia, Pakistan, Palestinian Territory, Occupied, Pitcairn, Reunion, Republic of Cameroon, Russia, Rwanda, Saint Barthélemy, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Sao Tome and Principe, Saudi Arabia, Senegal, Sierra Leone, Sint Maarten, Solomon Islands, Somalia, South Georgia and The South Sandwich Islands, South Sudan, St. Vincent, Sudan, Suriname, Svalbard and Jan Mayen, Syria, Tajikistan, Tanzania, United Republic of, Timor Leste, Togo, Tokelau, Tonga, Turkmenistan, Tuvalu, Uganda, Ukraine, United States Minor Outlying Islands, Venezuela, Virgin Islands, British, Wallis and Futuna, Western Sahara, Yemen