Pool, beach & cold water
Organic cotton poncho towels for changing, drying, guest use and premium retail.
Custom Hotel & Spa Merchandise
Hotels · Spas · Resorts · Guest experience
Create custom hotel and spa merchandise that elevates the stay, supports memorable rituals and opens a natural retail opportunity.
From poolside and cold plunge to turndown, beach excursions and take-home gifting, Vivida products bring colour, comfort and considered design to the guest journey. Add your identity to proven premium products without building a new supply chain.
Guest use & retail
Low minimums from 60
UK & EU duties handled
Guests take the feeling home
Branded hotel merchandise and luxury spa gifts that extend the experience
The best hospitality merchandise belongs naturally in the stay. Poncho towels support pools, beaches and cold-water rituals; silk sleep masks enhance rest and turndown; changing robes add warmth and theatre around outdoor wellness.
Used during the stay and offered in retail, each piece becomes a tangible reminder of the experience. Vivida provides product expertise, visual mockups, production and worldwide delivery.
Curate the right hospitality range
Sleep & turndown
Custom silk blackout masks for rooms, sleep programmes, gifting and spa retail.
Outdoor wellness
Weatherproof changing robes for cold plunges, thermal circuits, excursions and staff.
Hotel amenities, resort welcome gifts and spa retail
- Boutique hotels and resorts: distinctive in-room gifts, poolside products and retail stories.
- Spas and recovery spaces: products that support rest, warmth, privacy and ritual.
- Coastal and adventure properties: practical guest gear for beaches, boats and outdoor experiences.
- Corporate retreats and VIP stays: premium branded gifts with lasting everyday use.
Poncho towels and silk sleep masks both start at 60 units per order and 30 per colourway. Ponchos typically take 7–10 weeks and eye masks around five weeks after the 60% deposit. Existing Vivida products offer the lowest minimums; fully bespoke bathrobes, towels or new products normally require 400+ units.
See the product in use
Premium products, considered branding
Hotel and spa custom product FAQs
Can products carry our hotel or spa logo?
Yes. Branding options depend on the product: ponchos can carry up to two embroidered artworks, while sleep masks carry one logo in the standard brand position.
Can we order multiple colours?
Yes. The 60-piece minimum can be split into colourways of at least 30 pieces.
Can we retail the products?
Yes. Vivida Custom is designed to support guest use, gifting and premium retail. Quoted wholesale pricing reflects your product and specification.
Do you make bespoke bathrobes and towels?
Potentially. Products outside Vivida’s established range generally require 400+ units and are quoted case by case.
How quickly will we receive a concept?
With a clear brief and logo artwork, free visuals are normally returned within 48 hours.
Can one hotel group create variations for different properties?
Yes. Share the group structure, property identities, expected quantities and preferred products. Vivida can advise how colourways and branding can be organised within the relevant minimums.
Can products be supplied for both guest amenities and hotel retail?
Yes. The same product family can support guest use, welcome gifting and take-home retail. The right mix depends on the guest journey, desired price point and order volume.
What are the payment terms for branded hotel and spa merchandise?
A 60% deposit starts production. The remaining 40% is payable when production is complete and before shipment, after completion photographs have been shared.
Can we approve the product and branding before the full order?
Yes. Free visuals are normally supplied within 24–48 hours. A non-custom base sample can be ordered at the wholesale rate, or a fully branded physical sample is available for £90 and usually takes around 3–4 weeks.