Shipping

SHIPPING RATES

UK (inc. Guernsey, Jersey & Isle of Man)

Order before 14:30 to have your order dispatched on the same working day.

Order Value	Service	Cost	Shipping Times
Under £69	Royal Mail Tracked	£4.00	3 Working Days
Over £69	Royal Mail Tracked	FREE	3 Working Days
Under £150	Express DPD - Excluding Remote Locations*	£7.00	Next Working Day*
Over £150	Express DPD - Excluding Remote Locations*	FREE	Next Working Day*

* Next day delivery cannot always be guaranteed to remote locations, including Channel Islands, Isle of Man, Scottish Highlands, Northern Ireland, Channel Islands & Isle of Scilly. Fastest service available is 2-3 working days.

Guernsey, Jersey, Isle of Man: Please select the relevant island as the shipping country at checkout. If UK is selected, your postcode will not be accepted.

Europe

Ordering to the EU: From 30th June 2021 we have a dedicated website: eu.vividalifestyle.com that provides shipping to all EU countries.

THIS TABLE IS FOR REFERENCE ONLY. From 30th June 2021 we can no longer ship new orders from this website to the following countries: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

Order Value	Service	Cost	Shipping Times
Under £150	DPD	£15	2-5 Working Days
Over £150	DPD	FREE	2-5 Working Days
Under £200	DHL Express	£30	2-4 Working Days
Over £200	DHL Express	FREE	2-4 Working Days

Between 16th February 2021 and 30th June 2021: Orders to EU were sent DDP from UK to destination country. Shipping prices above included contribution to taxes and/or duties. No additional payments required. We can no longer ship orders to the EU from www.vividalifestyle.com. Any existing orders shipping to the EU placed prior to 30th June 2021 are unaffected.

Norway & Switzerland

Order Value	Service	Cost	Shipping Times
Under £300	DHL Express	£30	2-4 Working Days
Over £300	DHL Express	Free	2-4 Working Days

Local taxes, handling charges & duties are not included in Shipping Costs. These are payable upon order arrival/clearance, by the customer.

United States

Order Value	Service	Cost	Shipping Times
Under £200	DHL Express	£28	2-4 Working Days
Over £200	DHL Express	FREE	2-4 Working Days

Local taxes, handling charges & duties are not included in Shipping Costs. These are payable upon order arrival/clearance, by the customer.

Australia, Canada, Hong Kong, Japan, Mexico, New Zealand, Singapore & South Africa

Order Value	Service	Cost	Shipping Times
Under £300	DHL Express	£34	3-4 Working Days
Over £300	DHL Express	FREE	3-4 Working Days

Local taxes, handling charges & duties are not included in Shipping Costs. These are payable upon order arrival/clearance, by the customer.

Rest of World

Order Value	Service	Cost	Shipping Times
Under £300	DHL Express	£40	2-4 Working Days
Over £300	DHL Express	Free	2-4 Working Days

Local taxes, handling charges & duties are not included in Shipping Costs. These are payable upon order arrival/clearance, by the customer.

Brexit & EU VAT changes information for EU customers

From 16th February 2021 until 30th June 2021 Vivida Lifestyle shipped orders from www.vividalifestyle.com to the EU via DDP service. The shipping prices above included a contribution to taxes & duty. These changes were due to Brexit. You can learn more about these changes here.

From July 2021 we launched a dedicated EU website, eu.vividalifestyle.com, that offers faster and cheaper shipping options to all EU countries.

International Shipping Delays

Due to the restrictions on flight frequencies you may experience delays in receiving your orders. Our partners are working to get your order to you as quickly as possible.

Standard shipping options have been temporarily suspended due to long delays caused by Covid-19 pressures on postal networks. We will reinstate once we are confident that your order will arrive safely and on-time.

General Shipping Information

If you are paying in USD or EUR, shipping costs will be converted and shown at checkout.

For non-UK & non-EU customers the shipping prices above do not include customs duty, local taxes & handling charges

If your order is taking any longer to get to you than the above stated shipping time, please log in to your account to check your tracking or get in touch with us so we can check up on this for you.

Please note we’ll endeavour to dispatch your order straight away, however during exceptionally busy periods this could take 2-3 working days.