Shipping Options
Worldwide shipping to over 160 countries
UK (inc. Guernsey, Jersey & Isle of Man)
Order before 13:30 to have your order dispatched on the same working day.
The below shipping times are a guideline and cannot be guaranteed. While the majority of orders do arrive in these timeframes, Vivida cannot take responsibility for items that take longer to arrive. We can only investigate with the courier after 21 days from shipment.
Guernsey, Jersey, Isle of Man: Please select the relevant island as the shipping country at checkout. If UK is selected, your postcode will not be accepted.
Order Value | Service | Cost | Shipping Times |
Under £75 | Royal Mail Tracked | £5.99 | 3 Working Days |
Over £75 | Royal Mail Tracked | FREE | 3 Working Days |
Under £300 | Express DPD - Excluding Remote Locations* | £9.99 | Next Working Day* |
Over £300 | Express DPD - Excluding Remote Locations* | FREE | Next Working Day* |
*Next day delivery cannot always be guaranteed to remote locations, including Channel Islands, Isle of Man, Scottish Highlands, Northern Ireland, Channel Islands & Isle of Scilly. Fastest service available is 2-3 working days.
Europe (EU)
Asendia collects from our warehouse Monday to Thursday, any orders placed from Thursday after 13:30 will not be shipped until the following Monday (excl. Bank Holidays).
The below shipping times are a guideline and cannot be guaranteed. While the majority of orders do arrive in these timeframes, Vivida cannot take responsibility for items that take longer to arrive. We can only investigate with the courier after 21 days from shipment.
Austria, Belgium, France, Germany, Ireland, Netherlands, Poland
Order Value | Service | Cost | Shipping Times |
Under €240 / zł1140 | Asendia | €12.99 / zł60 | 3-6 Working Days |
Over €240 / zł1140 | Asendia | FREE | 3-6 Working Days |
Under €400 / zł2250 | DPD | €22.99 / zł110 | 2-5 Working Days |
Over €400 / zł2250 | DPD | FREE | 2-5 Working Days |
Spain
Order Value | Service | Cost | Shipping Times |
Under €240 | Asendia | €12.99 | 4-7 Working Days |
Over €240 | Asendia | FREE | 4-7 Working Days |
Under €400 | DPD | €26.99 | 2-5 Working Days |
Over €400 | DPD | FREE | 2-5 Working Days |
Italy, Portugal
Order Value | Service | Cost | Shipping Times |
Under €265 | Asendia | €17.99 | 4-7 Working Days |
Over €265 | Asendia | FREE | 4-7 Working Days |
Under €450 | DPD | €28.99 | 3-5 Working Days |
Over €450 | DPD | FREE | 3-5 Working Days |
Luxembourg
Order Value | Service | Cost | Shipping Times |
Under €265 | Asendia | €17.99 | 4-7 Working Days |
Over €265 | Asendia | FREE | 4-7 Working Days |
Under €400 | DPD | €22.99 | 2-5 Working Days |
Over €400 | DPD | FREE | 2-5 Working Days |
Bulgaria, Romania, Croatia, Hungary
Order Value | Service | Cost | Shipping Times |
Under лв800 / lei 1700 / kn 3000 / Ft 160,000 | Asendia | лв60 / lei 150 / kn 220 / Ft 12000 | 6-8 Working Days |
Over лв800 / lei 1700 / kn 3000 / Ft 160,000 | Asendia | FREE | 6-8 Working Days |
Under лв1000 / lei 2500 / kn 4000 / Ft 210000 | DPD | лв90 / lei 200 / kn 265 / Ft 13500 | 4-7 Working Days |
Over лв1000 / lei 2500 / kn 4000 / Ft 210000 | DPD | FREE | 4-7 Working Days |
Czech Republic, Lithuania, Sweden
Order Value | Service | Cost | Shipping Times |
Under €350 / Kč 8500 / kr3300 | Asendia | €29.99 / Kč 750 / kr190 | 4-7 Working Days |
Over €350 / Kč 8500 / kr3300 | Asendia | FREE | 4-7 Working Days |
Under €450 / Kč 12000 / kr5500 | DPD | €32.99 / Kč 850 / kr325 | 3-6 Working Days |
Over €450 / Kč 12000 / kr5500 | DPD | FREE | 3-6 Working Days |
Estonia, Latvia, Slovakia, Slovenia
Order Value | Service | Cost | Shipping Times |
Under €350 | Asendia | €29.99 | 6-8 Working Days |
Over €350 | Asendia | FREE | 6-8 Working Days |
Under €450 | DPD | €32.99 | 4-5 Working Days |
Over €450 | DPD | FREE | 4-5 Working Days |
Finland
Order Value | Service | Cost | Shipping Times |
Under €350 | Asendia | €29.99 | 6-8 Working Days |
Over €350 | Asendia | FREE | 6-8 Working Days |
Under €450 | DPD | €57.99 | 4-5 Working Days |
Over €450 | DPD | FREE | 4-5 Working Days |
Denmark
Order Value | Service | Cost | Shipping Times |
Under Kr. 2300 | Asendia | Kr. 135 | 6-8 Working Days |
Over Kr. 2300 | Asendia | FREE | 6-8 Working Days |
Under €450 | DPD | €57.99 | 3-5 Working Days |
Under Kr. 3750 | DPD | FREE | 3-5 Working Days |
Local taxes & duties are not included in Shipping Costs. These are payable at the checkout. Other handling charges may be payable by the customer on delivery. Unfortunately, no exceptions can be made for gift orders.
Norway, Iceland, Switzerland, Moldova & Gibraltar
The below shipping times are a guideline and cannot be guaranteed. While the majority of orders do arrive in these timeframes, Vivida cannot take responsibility for items that take longer to arrive. We can only investigate with the courier after 21 days from shipment.
Norway, Iceland, Moldova & Gibraltar
Order Value | Service | Cost | Shipping Times |
Under £300 | DHL Express | £70 | 3-5 Working Days |
Over £300 | DHL Express | FREE | 3-5 Working Days |
Switzerland
Order Value | Service | Cost | Shipping Times |
Under SFr. 575 | DHL Express | SFr. 80 | 3-5 Working Days |
Over SFr. 575 | DHL Express | FREE | 3-5 Working Days |
United States & Canada
The below shipping times are a guideline and cannot be guaranteed. While the majority of orders do arrive in these timeframes, Vivida cannot take responsibility for items that take longer to arrive. We can only investigate with the courier after 21 days from shipment.
United States
Order Value | Service | Cost | Shipping Times |
Under USD$350 | Asendia International | USD$14 | 6-10 Working Days |
Over USD$350 | Asendia International | FREE | 6-10 Working Days |
Under USD$550 | DHL Express | USD$35 | 2-4 Working Days |
Over USD$550 | DHL Express | FREE | 2-4 Working Days |
Canada
Order Value | Service | Cost | Shipping Times |
Under CAD$650 | Asendia International | CAD$40 | 6-10 Working Days |
Over CAD$650 | Asendia International | FREE | 6-10 Working Days |
Asendia collects from our warehouse Monday to Thursday, any orders placed from Thursday after 13:30 will not be shipped until the following Monday.
Local taxes, handling charges & duties are not included in Shipping Costs. These are payable upon order arrival/clearance, by the customer. Unfortunately, no exceptions can be made for gift orders.
New Zealand & Australia
The below shipping times are a guideline and cannot be guaranteed. While the majority of orders do arrive in these timeframes, Vivida cannot take responsibility for items that take longer to arrive. We can only investigate with the courier after 21 days from shipment.
New Zealand
Service | Cost | Shipping Times |
DHL Express | NZ$100 | 3-4 Working Days |
Australia
Service | Cost | Shipping Times |
DHL Express | A$100 | 3-4 Working Days |
Local taxes, handling charges & duties are not included in Shipping Costs. These are payable upon order arrival/clearance, by the customer. Unfortunately, no exceptions can be made for gift orders
Japan, Mexico & Singapore
The below shipping times are a guideline and cannot be guaranteed. While the majority of orders do arrive in these timeframes, Vivida cannot take responsibility for items that take longer to arrive. We can only investigate with the courier after 21 days from shipment.
Order Value | Service | Cost | Shipping Times |
Under £300 | DHL Express | £40 | 3-4 Working Days |
Over £300 | DHL Expres | FREE | 3-4 Working Days |
Local taxes, handling charges & duties are not included in Shipping Costs. These are payable upon order arrival/clearance, by the customer. Unfortunately, no exceptions can be made for gift orders.
Rest of World
The below shipping times are a guideline and cannot be guaranteed. While the majority of orders do arrive in these timeframes, Vivida cannot take responsibility for items that take longer to arrive. We can only investigate with the courier after 21 days from shipment.
Albania, Andorra, Antigua & Barbuda, Bahrain, Bangladesh, Bhutan, Bosnia & Herzegovina, Brunei, Chile, Dominican Republic, Egypt, Faroe Islands, Greenland, India, Indonesia, Israel, Jordan, Malaysia, Montenegro, Nepal, Oman, Papua New Guinea, Philippines, Qatar, Serbia, South Africa, South Korea, Sri Lanka, Taiwan, Thailand, Turkey, United Arab Emirates, Vietnam
Order Value | Service | Cost | Shipping Times |
Under £350 | DHL Express | £50 | 2-4 Working Days |
Over £350 | DHL Expres | FREE | 2-4 Working Days |
Local taxes, handling charges & duties are not included in Shipping Costs. These are payable upon order arrival/clearance, by the customer. Unfortunately, no exceptions can be made for gift orders.
Algeria, Anguilla, Armenia, Aruba, Azerbaijan, Bahamas, Barbados, Belize, Bermuda, Bolivia, Botswana, Burundi, Cape Verde, China, Colombia, Cook Islands, Costa Rica, Côte d’Ivoire, Dominica, El Salvador, Fiji, Gabon, Gambia, Ghana, Grenada, Guatemala, Guyana, Haiti, Honduras, Jamaica, Kazakhstan, Kenya, Kyrgyzstan, Madagascar, Malawi, Maldives, Mauritania, Mauritius, Mayotte, Mongolia, Montserrat, Mozambique, Namibia, Nauru, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Panama, Paraguay, Peru, Samoa, Seychelles, Trinidad and Tobago, Tunisia, Turks and Caicos Islands, Uruguay, Uzbekistan, Vanuatu, Zambia, Zimbabwe
Service | Cost | Shipping Times |
DHL Express | £200 | 2-4 Working Days |
Local taxes, handling charges & duties are not included in Shipping Costs. These are payable upon order arrival/clearance, by the customer. Unfortunately, no exceptions can be made for gift orders.
Vivida does not currently ship to:
Afghanistan, Aland Islands, Angola, Belarus, Benin, Bouvet Island, British Indian Ocean Territory, Burkina Faso, Cambodia, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo, The Democratic Republic Of The, Congo, Cuba, Curaçao, Cyprus, Djibouti, Ecuador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands (Malvinas), French Guiana, French Polynesia, French Southern Territories, Greece, Guadeloupe, Guinea, Guinea Bissau, Heard Island and Mcdonald Islands, Hong Kong, Iran, Islamic Republic Of, Iraq, Kiribati, Korea, Democratic People’s Republic Of, Kuwait, Kosovo, Lao People’s Democratic Republic, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya, Macao, Mali, Malta, Martinique, Morocco, Quintana Roo, Tamaulipas, Myanmar, Norfolk Island, North Macedonia, Pakistan, Palestinian Territory, Occupied, Pitcairn, Reunion, Republic of Cameroon, Russia, Rwanda, Saint Barthélemy, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Sao Tome and Principe, Saudi Arabia, Senegal, Sierra Leone, Sint Maarten, Solomon Islands, Somalia, South Georgia and The South Sandwich Islands, South Sudan, St. Vincent, Sudan, Suriname, Svalbard and Jan Mayen, Syria, Tajikistan, Tanzania, United Republic of, Timor Leste, Togo, Tokelau, Tonga, Turkmenistan, Tuvalu, Uganda, Ukraine, United States Minor Outlying Islands, Venezuela, Virgin Islands, British, Wallis and Futuna, Western Sahara, Yemen
General Shipping Information
We’ll endeavour to dispatch your order straight away until 13:30 each working day, however during exceptionally busy periods this could take 2-3 working days.
If you are paying in USD, EUR or any other currency that is not GBP, shipping costs will be converted and shown at checkout.
Orders are shipped from our warehouse location in the United Kingdom.
For non-UK customers, non-EU customers & EU customers with orders over €150, the shipping prices above do not include customs duty & local taxes. For non-UK & non-EU customers these are payable upon order arrival/clearance, by the customer. For EU customers these will be payable at checkout. Additional local handling charges may be payable by the customer on delivery.
Unfortunately, no exceptions can be made for gift orders.
For EU customers with orders under €150, no additional customs duty payments will be required.
If your order is taking any longer to get to you than the above stated shipping time, please log in to your account to check your tracking or get in touch with us so we can look into this for you.
- International Shipping Delays -
Due to the restrictions on flight frequencies you may experience delays in receiving your orders. Our partners are working to get your order to you as quickly as possible.
Some International standard & expedited shipping options have been temporarily suspended due to long delays caused by ongoing Covid-19 pressures on postal networks. We will reinstate once we are confident that your order will arrive safely and on-time.