Contact Us

Use the form. Or if you prefer, email us at info@vividalifestyle.com

 

69 New Road
Little Kingshill, HP16 0EU
United Kingdom

Vivida is a lifestyle. A culture. An identity. A clothing brand committed to encouraging you to do more to be more. 

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Shipping Rates & Returns

Shipping & Handling

UK

  • Standard Tracked & Signed: £3.50 + £0.75 per item (2-3 Working Days)
  • Express: £9.50 + £0.75 per item (Next Working Day)

Republic of Ireland

  • Standard Tracked & Signed: £7.50 + £1.50 per item (3-6 days Working Days)

 Spain, France, Greece, Germany, Sweden, Belgium, Netherlands, Italy

  • Standard Tracked & Signed : £14.00 + £2.50 per item (4-8 Working Days)
  • Express Tracked & Signed: £23.00 + £3.00 per item (2-3 Working Days)

Norway, Sweden, Denmark, Finland

  • Standard Tracked & Signed : £16.00 +£2.50 per item (4-6 Working Days)
  • Express Tracked & Signed : £60.00 + £4.00 per item (2-3 Working Days)

(Since Norway is not a member of the EU we have to pay a pre clearance charge for the express clearance through customs hence express is so expensive)

Estonia/Latvia/Lithuania 

  • Standard Tracked & Signed : £16.00 +£2.00 per item (4-6 Working Days)
  • Express Tracked & Signed : £35.00 + £3.00 per item (2-3 Working Days)

USA / Mexico / Philippines / China

  • Standard Tracked & Signed : £14.00 + £4.00 per item (4-6 Working Days)
  • Express Tracked & Signed : £24.00 + £4.00 per item (2-3 Working Days)

Chile

  • Standard Tracked & Signed : £23.00 + £3.00 per item (8-11 Working Days)
  • Express Tracked & Signed : £34.00 + £5.00 per item (3-4 Working Days)

Australia

  • Standard Tracked & Signed: £16.00 + £2.00 per Item (4-6 Working Days)
  • Express Tracked & Signed:  £27.00 + £3.00 per Item (2-3 Working Days)

Rest of World

  • Tracked & Signed : £27.00 + £4.00 per item (4-9 Working Days)

Returns

SATISFACTION GUARANTEED

We know you will LOVE each and every Vivida product. But just in case you are not 100% satisfied? Send it back within 21 days and we can make an exchange or provide a complete refund. We're here to look after you and want you to be able to buy in absolute confidence!

You should have received a returns form in your order but you can also contact us at info@vividalifestyle.com and we'll send you one! 

Please note: You are responsible for return postage, we advise you send all items by using a Recorded/Insured post, as we cannot accept responsibility for loss or damage to items being returned. Once we have received the item back in sellable condition we can either exchange or refund your order.