surf bikinis

kitesurf bikinis

surf poncho towel

kitesurf poncho towel

quickdry t shirts

poncho towel

Contact Us

Use the form. Or if you prefer, email us at info@vividalifestyle.com

 

69 New Road
Little Kingshill, HP16 0EU
United Kingdom

+44 (0) 7745 895519

Vivida Lifestyle is an outdoor adventure lifestyle brand for the adventurers the dreamers the thinkers and the doers. Our mission is to inspire and support a way of living that is appreciative of life's beauty, while building the best product for adventure, kiteboarding, surfing, wakeboarding, yoga and more! Wear Vivida. Feel Vivida. 

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Free Shipping UK Next Day Delivery. Free Shipping USA / EU orders over £180. We ship Worldwide. 

Shipping & Returns Policy

shipping rates

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UK

Free Next Day Delivery with DPD (order by 1pm for next working day delivery)

 

USA & EU (Group A) 

Free for all orders over £180. 

Standard Tracked & Signed : £17 (4-10 Working Days) / Express Tracked & Signed: £28 (2-5 Working Days)

Applies to the whole of the USA. EU Group A is defined by:  Austria, Belgium, Czech Republic, Cyprus, Denmark, France, Finland, Greece, Germany, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden. 

 

EU (Group B)

Standard Tracked & Signed : £24 (4-10 Working Days) / Express Tracked & Signed: £34 (2-5 Working Days)

EU Group B is defined by, Estonia, Latvia, Lithuania, Hungary, Bulgaria, Romania, Poland. 

 

Non-EU Europe

Standard Tracked & Signed : £24 (4-10 Working Days) / Express Tracked & Signed : £60.00 (2-4 Working Days)

Defined by Norway, Switzerland, Lichtenstein, Andorra, Albania

    For countries out of the EU we have to pay a pre clearance charge for the express clearance through customs hence express is so expensive. Also, note that customs delay can be out of our control. 

     

    Mexico/China

    Standard Tracked & Signed : £20 (4-7 Working Days)

     Express Tracked & Signed : £28.00 + £4.00 per item (2-5 Working Days)

     

    Chile

    Standard Tracked & Signed : £23.00 + £3.00 per item (7-18 Working Days)

    Express Tracked & Signed : £34.00 + £5.00 per item (4-5 Working Days)

      

    Australia

    Standard Tracked & Signed: £16.00 + £4.00 per Item (4-7 Working Days)

     

    South Africa

    Tracked & Signed: £25 (5-9 Working Days)

     

    Rest of World

    Tracked & Signed : £35.00 + £4.00 per item (4-10 Working Days)


    CUSTOMS DUTIES

    We ship all of our goods from the UK.  Some countries outside of the EU apply customs duties on goods above a certain value and some on certain types of items, such as, clothing.  Vivida Lifestyle is not responsible for customs charges within any destination country.  As each country has their own customs rules and procedures, it is not something that Vivida can pay for or charge in advance.  Any customs duties/taxes charged by a country's customs department is payable by the receiver at the time goods enter customs in the destination country.

    Examples of countries where customs duties will/may apply are below.  This list is, by no means, exhaustive nor definitive.

    Canada, Egypt, New Zealand, Norway, Switzerland, Turkey


    Returns POLICY

    NO QUESTIONS ASKED RETURNS. SATISFACTION GUARANTEED. 

    We have confidence that you will love each and every Vivida product. For peace of mind -  if you are not 100% satisfied, find our returns form in FAQ and send your purchase back to us within 21 days and we can make an exchange or provide a complete refund.  We're here to look after you and want you to be able to buy in absolute confidence.

     

    Please note: You are responsible for return postage. We advise you send all items by using a Recorded/Insured post, as we cannot accept responsibility for loss or damage to items being returned.  Once we have received the item back in sellable condition we can either exchange or refund your order.  We will pay for the shipping of the exchange however for countries that it applies to, customs charges will still apply for replacement items. We cannot absorb this cost. Please inform yourself if customs duties apply in your country. 

    Returns address

    Must be accompanied by a returns form which can be downloaded here. Without a returns form we can't process it for you. 

    Vivida Lifestyle

    Allegro Logistics

    Units 3 & 3a, Blackfriars Road

    Bristol BS48 4DJ

    England